Reviewed guide | 2026-10-17
Source-of-funds questions from an exchange: what they ask and how to prepare
Exchanges may ask where your money came from after a large deposit or during a periodic review. What the questionnaire typically covers, which documents help, and how to answer clearly without guessing or overstating.
Multiple exchanges | Russia | RUB | fees, access and account safety
Identity verification at sign-up is only the first check. Later, often after a large deposit, a run of P2P purchases or a routine compliance review, an exchange may ask you to explain the source of your funds. The message can sound alarming, and some users respond by sending anything they can find or by closing the account in a hurry. Neither helps. These reviews are standard across Binance, OKX, Bybit and Bitget, and a calm, well-documented answer is usually all that is needed.
Confirm the request is genuine
Before sending any document, check that the request appears inside your exchange account, in the notification centre, a support ticket or a banner on the verification page. Fraudsters send fake compliance emails with upload links to collect passports and bank statements. If the request arrived only by email, log in through the app you installed and look for the same message there. Do not upload documents to a link in an email, and do not send them through chat apps.
What the questions usually cover
Typical questions ask about your occupation or business, the approximate size and origin of the money you deposited, how you acquired any crypto you transferred in, and sometimes your expected activity. Answer with plain facts: salary from an employer, sale of a car, savings built over years, crypto bought on another platform at an earlier date. If you do not know an exact figure, give a range and say so rather than inventing precision.
Documents that support the answers
Useful documents include recent payslips or an employment contract, bank statements showing the incoming payments, a sale agreement for property or a vehicle, and transaction history exports from other platforms for crypto transferred in. Make sure your name is visible and the dates match the period in question. You may hide unrelated account numbers or transactions only if the request allows it; otherwise submit the pages as they are. Keep a copy of everything you send with the date.
After you submit
Reviews can take time, and some features, especially withdrawals, may be limited while one is open. The ticket or verification page usually shows the status. Reply promptly to follow-up questions inside the same ticket. If the exchange cannot complete the review or concludes that it cannot serve your situation, read its notice carefully for how to withdraw remaining funds. Afterwards, keep your records organised so a future request takes minutes, not days.
Risk boundary: Russia Crypto Guide
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Scenario checkpoint
- Confirm the source-of-funds request appears inside your exchange account, not only in an email.
- Answer each question with plain facts and ranges rather than invented exact figures.
- Gather payslips, bank statements or sale agreements that show your name and matching dates.
- Keep a dated copy of every document and answer you submit.
Digital assets are volatile and derivatives can amplify losses. This website has no login, wallet connection, deposit form or customer-support chat.